Inogen Authorized Reseller & Inogen Authorized Service Center
Buyer's Resource | Main Clinic Supply
Genuine Inogen products backed by certified in-house repairs and lifetime support.
Fast Facts: Inogen Authorized Dealers
- Why it matters: Buying from an unauthorized seller can void your warranty and leave you without support.
- Dual certification: Main Clinic Supply is both an Authorized Reseller and Service Center—a rare combination.
- Same-day repairs: Lifetime Warranty customers receive same-day service with overnight return shipping.
- In-house technicians: All repairs performed by Inogen-certified technicians using genuine parts.
- 24/7 support: Text support available around the clock for customers.
When you invest in a medical-grade oxygen concentrator, you're investing in your health and your freedom. Inogen is a world leader in oxygen technology, known for high standards and life-changing reliability. Because these are medical devices, where you buy your Inogen equipment is just as important as the brand itself.
Main Clinic Supply is proud to be one of the very few companies in the United States and Canada that holds dual certification. We are an Inogen Authorized Reseller and an Inogen Authorized Service Center.
The Rarity of Dual Certification
It's rare for a company to hold both of these credentials. Being an Authorized Reseller means Inogen trusts us to represent their brand and sell genuine, factory-new equipment with valid warranties. Being an Authorized Service Center means Inogen has trained and certified our technicians to repair and maintain their devices using genuine parts.
The Risks of Unauthorized Sellers
The internet has many sellers offering Inogen products at prices that seem too good to be true. Buying from an unauthorized source carries significant risks that can impact your health and your wallet.
- No Factory Warranty: Inogen typically only honors warranties for products sold through authorized channels. Your "great deal" could leave you unprotected.
- Used or Refurbished Equipment: Some sellers pass off older or "grey market" units as brand new, with worn components and reduced battery life.
- Counterfeit Accessories: Non-genuine batteries and power supplies can fail unexpectedly or damage your machine.
- No Expert Support: If your machine has a technical issue, an unauthorized seller cannot offer certified repairs or knowledgeable troubleshooting.
By choosing Main Clinic Supply, you avoid these risks entirely. You receive a guaranteed authentic, factory-new product with a valid warranty and the full support of our certified team.
Why Main Clinic Supply is the Trusted Choice
Our family-owned business, founded in 2012 and based in Rochester, Minnesota, is built on a foundation of service. We understand that our customers often want clear answers and reliable equipment without technical confusion.
Certified Inogen Service and Repair
Because we are an Authorized Service Center, our technicians receive in-depth training directly from Inogen. We don't outsource our repairs. If your device ever needs attention, it stays in the hands of experts who know every Inogen model—from the classic units to the latest Rove series.
24/7 Technical Support
We provide 24-hour text support to our customers. Whether you're traveling across the country or sitting in your living room, our oxygen specialists are ready to help. We speak clearly, avoid technical jargon, and stay with you until your questions are answered.
Safe Shipping Throughout the USA and Canada
We specialize in serving the United States and Canada. Every shipment is handled with care to ensure your medical equipment arrives safely and ready for use.
Speak with an Oxygen Specialist Today
Have questions about Inogen models, Medicare coverage, or maintaining your device? Our team is here to help.
1-800-775-0942Frequently Asked Questions
How can I verify if a company is an authorized Inogen dealer?
You can verify authorized Inogen dealers by contacting Inogen directly at 1-800-274-3626 or visiting their official website. Authorized dealers like Main Clinic Supply can provide documentation of their certification upon request. Be cautious of sellers who cannot provide proof of authorization or who offer prices significantly below retail.
What is the difference between an Inogen Authorized Reseller and an Authorized Service Center?
An Inogen Authorized Reseller is certified to sell genuine Inogen products with valid manufacturer warranties. An Inogen Authorized Service Center has technicians trained and certified by Inogen to perform repairs and maintenance using genuine parts. Very few companies hold both certifications. Main Clinic Supply is one of the rare dual-certified partners, meaning customers receive both authentic products and expert in-house repair services.
What happens if I buy an Inogen concentrator from an unauthorized seller?
Purchasing from an unauthorized seller can void your manufacturer warranty, as Inogen typically only honors warranties for products sold through authorized channels. You may also receive used, refurbished, or grey market equipment sold as new, counterfeit accessories that can damage your device, and no access to certified technical support or repairs. If you already purchased from an unauthorized source, contact Inogen to check your warranty status.
Does Main Clinic Supply offer same-day repairs for Inogen devices?
Yes, customers with a Main Clinic Supply Lifetime Warranty and Service Package receive priority same-day repairs with overnight return shipping. Because we are an Inogen Authorized Service Center, all repairs are performed in-house by certified technicians using genuine Inogen parts. This eliminates the weeks-long wait times common with other providers.
Can I get my Inogen repaired if I bought it somewhere else?
Yes, as an Inogen Authorized Service Center, Main Clinic Supply can service and repair Inogen devices regardless of where they were originally purchased. However, warranty coverage depends on where the unit was bought and whether it was sold through authorized channels. Contact us at 1-800-775-0942 to discuss your specific situation and repair options.
Related Resources
What Customers Say About Main Clinic Supply
Verified store reviews from Shopper Approved.
Main Clinic Supply is an Inogen Authorized Reseller and Inogen Authorized Service Center. Inogen® is a registered trademark of Inogen, Inc. This page is for educational purposes. Contact Inogen directly at 1-800-274-3626 to verify dealer authorization status.