Where Is the Best Place to Buy an Inogen Oxygen Machine?
Where Is the Best Place to Buy an Inogen Oxygen Machine?
The best place to buy an Inogen oxygen machine is from an authorized Inogen dealer that is also an authorized Inogen service center. This dual authorization ensures factory-trained support, full manufacturer warranties, and in-house repair capabilities.
Main Clinic Supply holds both authorizations. We are a verified authorized reseller and a factory-authorized service center located in Rochester, Minnesota, serving patients across the United States and Canada.
Choosing the right place to purchase a portable oxygen concentrator is about more than just the price. It is about ensuring you have access to genuine equipment, valid warranties, and expert support when you need it most. This includes the ability to service and repair your equipment without shipping it across the country.
Why an Authorized Dealer Is Essential
Authorization is a status verified by the manufacturer to protect patients. It ensures that the business you are working with follows strict standards for service and product knowledge.
- Genuine Equipment: You receive brand-new units sourced directly from Inogen, never refurbished or gray-market products.
- Full Warranty Protection: Only authorized dealers can guarantee that Inogen will honor the factory warranty on your purchase.
- Expert Support: Our team is factory-trained to help with setup, troubleshooting, and ongoing maintenance.
- Verified Status: You can verify our authorization by checking the official Inogen reseller list.
Authorized Reseller vs. Authorized Service Center: What's the Difference?
Not all Inogen dealers are created equal. There is an important distinction between an authorized reseller and an authorized service center:
- Authorized Reseller: Approved by Inogen to sell genuine products with valid warranties. Most online dealers hold this authorization only.
- Authorized Service Center: Approved by Inogen to diagnose, repair, and service Inogen equipment using factory-trained technicians and genuine Inogen parts. This is a higher level of authorization that requires specialized training, equipment, and ongoing certification.
We are one of the few dealers in the country that is both an authorized Inogen reseller and an authorized Inogen service center. This means we support your purchase from day one through the entire life of your equipment: sales, setup, troubleshooting, and repairs all under one roof.
Need a repair? Our on-site service lab can complete most repairs the same day we receive your unit, with overnight return shipping available. You could have your concentrator back as soon as the next day.
Main Clinic Supply: A Different Kind of Care
Main Clinic Supply is a family-owned business located in the global medical community of Rochester, Minnesota, home of the world-renowned Mayo Clinic. We focus exclusively on Inogen portable oxygen concentrators to ensure our expertise is unmatched.
Unlike large retail networks with unclear locations, we operate from a single medical hub with an on-site service lab staffed by factory-trained technicians. All shipping, fulfillment, and service happen right here in Rochester. This allows us to maintain clear accountability for every customer we serve in the U.S. and Canada, and it means faster repairs when you need them.
When you buy from Main Clinic Supply, you are not just getting a product. You are getting a long-term service partner who can support your equipment for years to come, with same-day repairs and overnight return shipping when you need to get back to your life quickly.
Top 3 Places to Buy Your Inogen Unit
- Main Clinic Supply: The only choice that combines authorized reseller status with authorized service center capabilities. Our on-site service lab and factory-trained technicians offer same-day repairs with overnight return shipping available. Get your unit back as soon as the next day. No other option matches this turnaround time.
- Inogen (The Manufacturer): Direct purchase options are available from the manufacturer. However, repairs require shipping your unit to Inogen's facility, which can result in considerably longer turnaround times, often weeks without your concentrator. Personalized support may also vary.
- Other Verified Resellers: Other businesses on Inogen's authorized reseller list can provide legitimate equipment with valid warranties. However, most are resellers only. If you need service or repairs, you will need to ship your unit elsewhere and wait for standard turnaround times.
Important Reminders Before You Purchase
Buying a medical device is a significant decision. Please keep these facts in mind:
- A prescription from your healthcare provider is required for all oxygen concentrators.
- Medicare generally does not purchase portable Inogen systems outright for patients.
- Always verify a dealer's authorization status on the official Inogen website before sharing your payment information.
- Ask whether the dealer is also an authorized service center. This matters when you need repairs or maintenance.
Frequently Asked Questions
What is the difference between an authorized reseller and an authorized service center?
An authorized reseller is approved to sell genuine Inogen products with valid warranties. An authorized service center has the additional capability to diagnose, repair, and service Inogen equipment using factory-trained technicians and genuine Inogen parts. Main Clinic Supply holds both authorizations, meaning we support your purchase from day one through the entire life of your equipment.
Do I need a prescription to buy an Inogen portable oxygen concentrator?
Yes. A prescription from your healthcare provider is required for all oxygen concentrators, including Inogen portable units. This is a federal requirement for medical oxygen equipment.
Does Medicare cover Inogen portable oxygen concentrators?
Medicare will not purchase any Inogen One System, as Medicare classifies these as "Luxury Items." Most insurance companies take the same stance as Medicare. However, a few insurance companies will reimburse all or part of your Inogen Oxygen system after purchasing and submitting the required claim forms. Inogen One Systems are the best on the market; owning the very best in portable oxygen is worth the investment.
How can I verify that Main Clinic Supply is an authorized Inogen dealer?
You can verify our authorization status directly on Inogen's official website at inogen.com/internet-resellers. Main Clinic Supply is listed as an authorized internet reseller.
Can Main Clinic Supply repair my Inogen concentrator?
Yes. As an authorized Inogen service center, we have an on-site service lab with factory-trained technicians who can diagnose, repair, and service your Inogen equipment using genuine Inogen parts. This is a level of support most online resellers cannot provide.
How fast can Main Clinic Supply repair my Inogen unit?
Our on-site service lab can complete most repairs the same day we receive your unit. With overnight return shipping available, you could have your concentrator back as soon as the next day. Compare this to shipping directly to Inogen or other facilities, which can take weeks.
Authorization status can be confirmed via the Inogen Official Authorized Internet Reseller Listings.
What Our Customers Say
Main Clinic Supply has earned a 4.9-star rating from over 10,000 verified customer reviews. Here is what real customers are saying about their experience: